The premier destination for rustic contemporary furniture and home decor.

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CUSTOMER SERVICE

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CUSTOMER SERVICE

HOW DO I SUBMIT POSITIVE FEEDBACK ABOUT MY EXPERIENCE WITH ONE OF A FIND FURNITURE & ACCENTS?

We are so glad you enjoyed your experience with us! Please feel free to write us a review about your experience on one of our company Yelp pages or connect with us socially via Facebook or Twitter. We look forward to connecting with you!

WHERE CAN I SUBMIT COMMENTS OR CONCERNS?

We are sorry to hear your experience was not 100% satisfactory. As we strive to offer every customer a great experience, we would love to hear from you how we might improve upon our services for your next visit! To submit your feedback – please call or email our Customer Service Representatives anytime at 248-347-0850, or connect with us via email.

WHAT IF A PRODUCT ARRIVES DEFECTIVE?

We gladly work with our customers to get them the product they expected to receive! Customers often work with our customer representative to determine what the defect is, how it could get repaired, in what time frame and by whom. In these situations please call our store’s Customer Service Rep to reach the appropriate support person.

CAN I EXCHANGE OR RETURN PRODUCTS TO ONE OF A FIND FURNITURE & ACCENTS?

To return a product, please bring your invoice with the product within 3 days after delivery. We will then direct you to the most convenient course of action to fulfill your return or exchange.

WHO DO I CONTACT IF I HAVE A QUESTION ABOUT A PRODUCT?

Please call our Customer Service number: 248-347-0850. Our representatives will be able to assist you with questions regarding shipping, price, etc.

WILL LARGE RETURNS, LIKE SOFAS OR MEDIA CONSOLES BE ACCEPTED IN STORES?

Yes, but only with prior approval. Please call or email our store(s) first to speak with a Manager who can provide you authorization and instructions on how to deliver the item.


 

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WHAT TOPICS ARE COVERED IN YOUR E-BLASTS? HOW OFTEN ARE THEY SENT?

E-blasts are sent out to share news about any sales and when we have a new blog post or promotion. Our blog posts are curated with content that celebrates our store, our buyers, and our product! Click here to enroll today.

DO YOU HAVE SPECIAL EVENTS?

Yes, we have special events in our stores! Please sign up for our email newsletter to get information about events, sales, and in-store happenings.